Take orders at the table, not the counter
Captains take orders on phones or tablets you already own and send them straight to the right kitchen station. Tables can be opened, split, merged and transferred from the captain's device, and every action is recorded.
Every trip to the counter costs a cover
When a captain writes an order on paper and walks it to the counter or kitchen, the table waits, handwriting gets misread and changes get lost. On a busy night those minutes add up to fewer table turns.
With the captain app, the order goes from the table to the right kitchen station the moment it is taken, the bill builds as the meal goes on, and every change is recorded. See our captain app guide for devices and setup.
What the captain app does
Phones or tablets you own
No special handhelds: captains use Android or iOS phones and tablets.
Straight to the right station
Orders route to kitchen stations or the kitchen display, with modifiers highlighted.
Open, split, merge, transfer
Manage tables from the captain's device as the evening changes.
Mid-order additions
Add dishes or change an order and the kitchen sees it straight away.
Audit log
Every action is recorded, so voids and changes are traceable.
Keeps working offline
Billing keeps running during internet outages and syncs when the connection returns.
From table to kitchen
Seat the table
Open the table on the captain's device.
Take the order
Add dishes and modifiers at the table.
Send to the kitchen
The order reaches each station instantly.
Settle
The bill is already built; split or merge it as needed.
What to check before you choose
Captain ordering only helps if it fits your floor and kitchen. Check these in a demo.
| Capability | Why it matters | F&Bos |
|---|---|---|
| Works on phones and tablets you own | No costly handhelds | Yes |
| Orders routed to kitchen stations | No walking tickets to the kitchen | Yes |
| Modifiers passed to the kitchen | Fewer wrong dishes | Yes |
| Open, split, merge and transfer tables | Flexible service | Yes |
| Audit log of actions | Control over voids and changes | Yes |
| Offline billing | Service continues when the internet drops | Yes |
Captain ordering is part of the F&Bos POS. Basic is ₹6,000 per outlet per year for a single counter with billing, KOT and GST (up to 50 menu items). Pro (₹15,000) adds inventory, kitchen display, CRM, online ordering, payroll and MarginMind reports. Enterprise (₹15,000–24,000 per outlet, 3+ outlets) adds the multi-outlet dashboard. Prices exclude 18% GST. See pricing.
Who uses it
Table service
Orders taken at the table, not at the counter.
Course-by-course
Add courses as the meal goes on.
Big tables
Merge tables and split bills from the device.
Several outlets
Each outlet's captains on one system.
Read more: captain apps and handheld POS · dine-in restaurant POS · reservations and tables · staff POS training
Common questions
Do I need special handheld devices?
No. Captains use Android or iOS phones and tablets you already own.
Do orders go straight to the kitchen?
Yes. Orders route to the right kitchen station or the kitchen display, with modifiers highlighted.
Can captains split or merge tables?
Yes. Tables can be opened, split, merged and transferred from the captain's device.
Are captain actions tracked?
Yes. Every action is recorded in the audit log.
What happens if the internet goes down?
F&Bos keeps billing during internet outages and syncs your data when the connection returns, so service doesn't stop mid-rush.
How much does it cost?
Basic is ₹6,000 per outlet per year, Pro ₹15,000 and Enterprise ₹15,000–24,000 per outlet for 3 or more outlets, all excluding 18% GST. Captain ordering is part of the POS. See pricing.
See captain ordering on your floor.
We'll show the captain app with your menu and tables in a free 20-minute demo.
Book Your Free Demo →Free 20-minute demo · Free self-setup, or assisted setup from ₹2,000 · WhatsApp: +91 79803 72217