Feature · Captain ordering

Take orders at the table, not the counter

Captains take orders on phones or tablets you already own and send them straight to the right kitchen station. Tables can be opened, split, merged and transferred from the captain's device, and every action is recorded.

Phones or tablets you ownOrders to kitchen stationsEvery action logged
Captain · RaviEXAMPLE
Table 7 · 4 guests2 starters, 3 mains₹2,140SENT
Table 3 · add-on+2 butter naan₹120SENT
Table 11 → 14table transferred—MOVED
ORDERS SENT THIS HOUR27
Why it matters

Every trip to the counter costs a cover

When a captain writes an order on paper and walks it to the counter or kitchen, the table waits, handwriting gets misread and changes get lost. On a busy night those minutes add up to fewer table turns.

With the captain app, the order goes from the table to the right kitchen station the moment it is taken, the bill builds as the meal goes on, and every change is recorded. See our captain app guide for devices and setup.

Key features

What the captain app does

DEVICES

Phones or tablets you own

No special handhelds: captains use Android or iOS phones and tablets.

KITCHEN

Straight to the right station

Orders route to kitchen stations or the kitchen display, with modifiers highlighted.

TABLES

Open, split, merge, transfer

Manage tables from the captain's device as the evening changes.

CHANGES

Mid-order additions

Add dishes or change an order and the kitchen sees it straight away.

CONTROL

Audit log

Every action is recorded, so voids and changes are traceable.

OFFLINE

Keeps working offline

Billing keeps running during internet outages and syncs when the connection returns.

How it works

From table to kitchen

STEP 1

Seat the table

Open the table on the captain's device.

STEP 2

Take the order

Add dishes and modifiers at the table.

STEP 3

Send to the kitchen

The order reaches each station instantly.

STEP 4

Settle

The bill is already built; split or merge it as needed.

Buyer's checklist

What to check before you choose

Captain ordering only helps if it fits your floor and kitchen. Check these in a demo.

CapabilityWhy it mattersF&Bos
Works on phones and tablets you ownNo costly handheldsYes
Orders routed to kitchen stationsNo walking tickets to the kitchenYes
Modifiers passed to the kitchenFewer wrong dishesYes
Open, split, merge and transfer tablesFlexible serviceYes
Audit log of actionsControl over voids and changesYes
Offline billingService continues when the internet dropsYes

Captain ordering is part of the F&Bos POS. Basic is ₹6,000 per outlet per year for a single counter with billing, KOT and GST (up to 50 menu items). Pro (₹15,000) adds inventory, kitchen display, CRM, online ordering, payroll and MarginMind reports. Enterprise (₹15,000–24,000 per outlet, 3+ outlets) adds the multi-outlet dashboard. Prices exclude 18% GST. See pricing.

Who it's for

Who uses it

DINE-IN RESTAURANTS

Table service

Orders taken at the table, not at the counter.

FINE DINING

Course-by-course

Add courses as the meal goes on.

FAMILY RESTAURANTS

Big tables

Merge tables and split bills from the device.

HOTEL RESTAURANTS

Several outlets

Each outlet's captains on one system.

Read more: captain apps and handheld POS · dine-in restaurant POS · reservations and tables · staff POS training

Questions

Common questions

Do I need special handheld devices?

No. Captains use Android or iOS phones and tablets you already own.

Do orders go straight to the kitchen?

Yes. Orders route to the right kitchen station or the kitchen display, with modifiers highlighted.

Can captains split or merge tables?

Yes. Tables can be opened, split, merged and transferred from the captain's device.

Are captain actions tracked?

Yes. Every action is recorded in the audit log.

What happens if the internet goes down?

F&Bos keeps billing during internet outages and syncs your data when the connection returns, so service doesn't stop mid-rush.

How much does it cost?

Basic is ₹6,000 per outlet per year, Pro ₹15,000 and Enterprise ₹15,000–24,000 per outlet for 3 or more outlets, all excluding 18% GST. Captain ordering is part of the POS. See pricing.

See captain ordering on your floor.

We'll show the captain app with your menu and tables in a free 20-minute demo.

Book Your Free Demo →

Free 20-minute demo · Free self-setup, or assisted setup from ₹2,000 · WhatsApp: +91 79803 72217